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Frequently Asked Questions

Before starting the Program

  1. Where can I find more information about the Program?

    Program information is available online at Program Outline

    Please also read the DCH / IPPC Participant Service Agreement available on pages 5-11 of the Participant Handbook prior to submitting your application for enrolment. After you complete the online enrolment form, further detailed information about the program is provided, including program fees.

  2. Is this program available outside Australia?

    Yes.

    To be eligible for the program, you must live and sit the examination in your country of residence.

  3. If I do this program can I live and/or work in Australia?

    Successful completion of the program does not qualify you to work in Australia, nor change the formal requirements of the Australian Medical Council to practice in Australia.

  4. Do I need to come to Australia to do this program

    This program is designed to enable you to continue to live in your own country where you can directly share the benefits of the program while you are learning. There is no need to come to Australia for the program.

  5. I’ll be travelling overseas during the year. Can I still do the program?

    Program material is made available online, so you can access the information from anywhere at any time as long as you have internet access. Please contact our office if you will not have returned to your usual address by the time of the examination (unless you have re-located and formally changed address with the our office).

  6. What is an ‘Exam stream?’

    This refers to a group of enrolled Participants who are scheduled to complete the program including a Final Exam at the same time. Final Exams are scheduled in either August or December each year. You will be allocated to either the August Exam Stream or December Exam Stream, based on the country in which you reside and the time of year you choose to enrol. Assessment due dates vary according to the Exam stream in which you are enrolled.

  7. When does the program start?

    December exam stream: The program commences in late January for those undertaking their Final Exams in December. Participants in Australia, Hong Kong and some international locations are scheduled to commence in January and are enrolled in a ‘December Exam stream’.

    August exam stream: The program commences in September for those attempting Final Exams in August. Many international sites are scheduled to commence in September and are enrolled in an ‘August Exam stream’.

  8. When are Webcasts updated?

    The annual update of webcasts begins in late January each year and continues through to November. The most recent webcasts are available online throughout the year.

  9. How long is the program?

    Most Participants complete the program in one year studying part time, approximately 8 hours per week. It is recommended that nurses and allied health professionals consider completing the program over 2 years.
  10. When do enrolments and applications close? Am I too late to enrol?

    Online enrolments remain open throughout the year. The date that you finalise your enrolment influences the Final Exam date and the Exam Stream into which you are allocated.

  11. Can I email documents or do I have to mail them?

    Most documents can be uploaded to on the website on your Profile page or sent by email.

    Proof of your qualifications must be provided as certified copies in hard copy to the our Office.

  12. What does ‘certified copy’ mean?

    A certified copy is a copy of an original document that has been verified as being a true copy after the original document has been sighted by an authorised person. In Australia a Justice of the Peace (JP) is recognised as an authorised person.

    For international applicants at established sites, you may ask the program Tutor to be the ‘authorised person’ to sight your original educational qualifications and verify / sign the copy as a true copy of the original and email the certified copy. Original qualifications must be translated into English, and then certified as a true copy of the original.

  13. My documents are in my country’s language. Do I need to get them translated into English?

    Documents must be submitted in English. Any documents not in English must be translated and validated by an ‘authorised person’(see previous question for definition of an authorised person).

  14. What level of English do I need?

    Following discussions with international colleagues our recommendation is a minimal level of IELTS 5.5 overall (or equivalent); noting that skills in reading and listening are of greatest importance.

Paediatric Clinical Experience

  1. Do I have enough paediatric clinical experience to do the program?

    Postgraduate paediatric clinical experience is not requirement for entry into the program or for completion of the assessment.

    To be eligible to receive your 'Certificate of Completion' following successful completion of the program and assessments, 6 months paediatric clinical experience is required in all countries (except Hong Kong).

    You can gain your paediatric clinical experience at any time before, during or after undertaking the program.

  2. How is Paediatric Clinical Experience calculated?

    Equivalent paediatric clinical experience is calculated as:

    • 100% time spent in hospital or community paediatric practice
    • 25% of time spent in General Practice or Emergency Departments in which paediatric patients are seen
    • 25% of time spent in Obstetrics & Gynaecology terms

    In your online enrolment form, please provide the number of months of paediatric clinical experience you have at the time of application.

  3. In Hong Kong, DCH (Syd) quotability criteria require 12 months paediatric clinical experience prior to the end of the program.

    Participants (except those from Hong Kong) who successfully complete the formal program and assessments and have not yet attained the required six months paediatric clinical experience will be provided with a letter of completion for their CV. Certificate of Completion will then be issued upon receipt of evidence of 6 months of paediatric clinical experience detailed in a Paediatric Experience Form and an updated CV. p>

  4. Does my paediatric clinical experience from overseas count?

    Yes, all experience treating paediatric patients after you graduated is included towards the calculation of your paediatric clinical experience.

  5. Does my undergraduate paediatric clinical experience or experience obtained as a medical student count towards my total paediatric clinical experience?

    Only experience treating paediatric patients after you graduate can be included in the calculation of your paediatric clinical experience.

  6. Does the paediatric clinical experience from my intern year count towards the requirement?

    Yes, experience treating paediatric patients in your intern year is included in the calculation of your paediatric clinical experience. Undergraduate rotations are not included.

Program Fees

  1. Can I pay my program fee in instalments?

    It may be possible to pay your program fee in 3 instalments over 5 months.

    Full access to the online material for 30 days will be provided on initial enrolment and continued following processing of your first instalment payment. Subsequent payments will be processed by the outlined due dates. Your program access will unfortunately be suspended if payments are not completed.

    Please contact our office to request an “Instalment” payment form (PLEASE DO NOT AMEND THE FULL FEE PAYMENT FORM AND RETURN TO US)

    Instalments

    Amount

    Due date

    Instalment 1

    40% of the program fee plus $300 administration fee

    1 month after enrolling

    Instalment 2

    30% of the program fee

    3 months after enrolling

    Instalment 3

    30% of the program fee

    5 months after enrolling

    Further information is provided once an application form is submitted online.

  2. Can you process my payment and give me access to the program before I send you my documents?

    Free access to program material is provided for 30 days on approval of your application. This will be continued once you have submitted required supporting documents and your fees have been processed.

About the Program

  1. Do I need to attend Webcasts in person?

    For Participants who live in Sydney or are visiting, we encourage you to attend webcasts to get the full benefit of the Presenter’s experience with the opportunity to interact and ask questions. Participants are not however required to attend live webcasts.

    All webcasts are made available for viewing online within 48 hours of recording.

  2. Can I have the webcast recordings on DVD?

    The Program is provided online with the expectation that Participants have, or will obtain, an internet connection sufficient to access the material. Online delivery gives you the most flexibility to view the material at any location and time of your choosing.

    DVD access is provided for international locations where internet access is unavailable with approval by the Program Business Operations Manager. DVDs will not be sent to private residences: they must be sent to a secure location with a nominated contact person to receive the DVDs and store them in "Closed Reserve" so that they are viewed only on site. The location is usually a hospital or medical education facility and the contact person is usually the librarian or office manager.

  3. Will there be specific times of day when I must log in to watch Webcasts?

    No, webcasts are delivered via internet streaming and can be viewed at any time after being made available online. This delivery mode allows you to access and plan your study at your own pace.

  4. Can I send questions to Webcast Presenters?

    Yes. Webcast Presenters welcome your questions! Please send your questions to the Team at service@magga.org.au and your questions will be forwarded to the Webcast Presenters on your behalf. We then publish questions and their answers in our monthly Program Case Journal to share this with others.

  5. Can I provide feedback about the Program?

    We welcome your feedback! Please go to Contact Us page and use the online ‘Get in Touch’ form to provide feedback. We look forward to receiving it. Your feedback guides our refinements of this program to best meet your needs.

When I complete the Program

  1. Will I still have access to the program material after I complete?

    As a member of the Program Alumni, on completion of an annual brief survey, you will be offered lifetime access to magga website and resources at no cost. Without completion of this annual contact detail update and survey, your access will be discontinued.

  2. Does the program articulate into the Master of Medicine (Paediatrics) at University of Sydney?

    The program is recognised by the University of Sydney and according to current information you should be granted 1 Unit of Advanced Standing towards the Master of Medicine (Paediatric Medicine) from 2015. Please see the Sydney Medical School of the University of Sydney web site for further information. Further enquiries must be directed directly to the University of Sydney. Please email paediatrics@med.usyd.edu.au

  3. As an Australian Participant do I get CPD (Continuing Professional Development ) Points on successful completion of the Program?

    Program Participants (Australia only)
    The Royal College of General Practitioners (RACGP) and the Australian College of Rural and Remote Australian Medicine (ACRRM) both recognize the Program as Continuing Professional Development (CPD). Program Participants are required to provide their QACPD number to enable our Office to communicate to both RACGP and ACRRM regarding the successful completion of the program.

    For those completing their Program in 2017: the procedure for awarding of QI&CPD points from the RACGP undergoes changes each triennium. Formal notification of change for the Triennium from 2017 will be announced shortly.

Final Examination

  1. Where will my Final Examination be held?

    Arrangements are made for Final Exams to be conducted at the nearest available exam site location to your residential address. Your residential address is confirmed via an online Final Exam Attendance Form which is sent to you 5 months prior to the scheduled Final Exam*. The Magga Office will communicate the location and arrangements 2 months prior to the scheduled Final Exam.

    *Please note that Hong Kong Participants undertake their examinations in Sydney.

  2. Can I change the date I sit my Final Exam?

    Unfortunately these dates cannot be changed. Final Exam dates are set by the Magga Office and announced at your program commencement. If you choose not to attempt your Final Exam on the scheduled date, you may request to defer your Final Exam and attempt the Final Exam in the next program year, provided this is your 1st year of enrolment. Conditions and fees apply.

  3. What are the components and duration of the Final Exam?

    There are two components to the Final Exam:

    Written component Duration: 2 hours 30 minutes (+5 mins reading time)

    Oral component Duration: 30 minutes

    If you are a Program Participant enrolled in 2016 you will be required to complete an Oral Assessment Task (OAT) in place of the Oral Examination component.

  4. Can I defer the Final Exam?

    You may request to defer your Final Exam once at no cost if the:

    • Request to defer is completed in the 1st year of enrolment.

    • DCH / IPPC Office notification deadlines are met.

  5. How do I request to defer the Final Exam?

    You will receive an online Final Exam Attendance Form approx. 5 months prior to your scheduled Final Exam.

    • This form provides an option to request to defer your Final Exam to the 2nd year of enrolment.

  6. If I defer the Final Exam, do I need to submit my Case Reports again?

    No, if your request to defer the Final Exam is successful, you will not need to re-submit Case Reports. Your Case Report marks will be carried forward.

    You may however choose to resubmit a Case Report a second time if your mark was less than 50% for a Case Report. Submissions must be received by the advertised due dates in the following year in order to be marked.

  7. What if I fail the Final Exam?

    If you fail either the Written or Oral components, or both components, in your 1st year of enrolment:

    • You may re-attempt the failed component/s once at no cost the following year.

    • Your Case Report marks are carried forward and resubmission of Case Reports is not required.

    If you fail either the Written or Oral components, or both components, in your 2nd year of enrolment:

    • You will need to re-enrol and pay applicable fees to complete the program.

    • Case Report marks are not carried forward. You will need to resubmit Case Reports on re-enrolment.

Oral Assessment Task (OAT)

  1. How do I choose a Supervisor?

    Please refer to the Steps to Complete the Oral Assessment Task included in the OAT Pack 2017 sent to Participants on payment of Program Fees.

  2. Can a relative or a friend be my OAT Supervisor?

    No, you are not able to nominate a person with whom you have a personal relationship; this includes and is not limited to relationships as immediate family, close relatives, friendship outside the workplace or sexual partners, or relatives of friends or sexual partners as this creates a conflict of interest.

  3. Do I need to give my Supervisor the OAT documentation?

    No, the Magga Office will contact your OAT Supervisor and provide required documentation

  4. What if I can’t find a Supervisor?

    Please contact the Magga Office immediately and email service@magga.org.au or phone +61 2 9933 8600

  5. Can I have the same Supervisor for both Clinical Scenarios?

    Yes, the same Supervisor may conduct both Clinical Scenarios with you.

  6. I’ve missed the due date for submitting my Supervisor Nomination – what do I do?

    Special Consideration with respect to OAT Supervisor Nomination will only be considered in exceptional cases with supporting documentary evidence and must be emailed to service@magga.org.au

  7. How do I prepare for the OAT?

    Please refer to the Assessment Task Outline – OAT 2017 included in the OAT Pack 2017 sent to Participants on payment of Program Fees.

  8. What do I write in the Scenario Reflections?

    Please refer to the Assessment Task Outline – OAT 2017 which is forwarded to Participants on payment of Program Fees.

  9. Can I email my OAT Result Form 2017 to your Office?

    No, submission is online. Please go to MY Assessments and follow links to the ‘OAT Submission.’

  10. I’ve missed the due date for submitting my OAT Results Form and Reflections – what do I do?

    Special Consideration with respect to late OAT Results Form and Reflections submission will only be considered in exceptional cases with supporting documentary evidence and must be emailed to service@magga.org.au

  11. Do I have to achieve ‘Satisfactory’ for both Clinical Scenarios?

    Yes, you are required to achieve a ‘Satisfactory’ result for two Scenarios.

  12. What if my result is ‘Not Satisfactory’ for the OAT?

    If you achieve 1 x Satisfactory and 1 x ‘Not Satisfactory’ you will be offered an opportunity to attempt a 3rd Scenario. If you achieve 2 x ‘Not Satisfactory’ results you will be moved to the following program year and will be required to attempt all Assessment Tasks again.

  13. I enrolled late – will I be able to have more time to complete the OAT?

    Please contact the Magga Office immediately and request Special Consideration with respect to an extension of time for OAT Supervisor Nomination and email service@magga.org.au

  14. If I defer the program from 2017 to 2018 what happens to my OAT result?

    The result you achieved in OAT in 2017 will be carried forward to your 2018 enrolment and you will not be required to reattempt this Assessment Task.

  15. I am an Australian Nurse Participant enrolled in IPPNC, can I do the OAT?

    The OAT was piloted in Australia in 2016 with Diploma in Child Health (DCH) Participants in Australia. (Please note: DCH is the title of this program for Australian & Hong Kong Doctors only.) Should you wish to discuss this further please contact the DCH / IPPC Office and email service@magga.org.au

  16. Can I take prepared notes to the OAT Interview?

    No, you will be provided with the scenarios and questions that you will be asked by your OAT Supervisor during the Interview. And the interview is to be arranged at your and your Supervisor’s convenience. Participants are not permitted to take prepared notes into the OAT Interview.

Website Access

  1. I can’t remember my password. What can I do?

    1. Go to the reset password facility, this is directly next to the Username and Password fields.

    2. Complete the User Name field and submit.

    3. You will be prompted to answer a security question.

    4. Answer the question successfully then press submit and a temporary email will be sent to your registered email address.

    5. Now copy the system generated password and log in using this new password.

    6. NOTE: This system generated password is your new password until changed via the profile page.

  2. I can’t remember my Magga username. What do I do?

    1. Contact the Magga administration team via email service@magga.org.au or phone +61 2 9933 8600

    2. Verify your credentials, you will be required to provide the following

      1. Full Name

      2. Home address

      3. Email address

    3. Your username will be sent to your registered email address